Thank you for purchasing a Zhumell product from Drifter Sister Discount Binocular and Telescope Store. People who own Zhumell products are interesting people with passionate characters. They leave their mark upon the world.

We expect you will own your Zhumell for many years. During this time, you will have some amazing adventures. You will have them with your Zhumell. Please tell us of those exploits at by e-mailing us at info@binocularandtelescopestore.com. When given the opportunity we would like to share your stories with others.

Zhumell products are designed to be durable and offer excellent value. Because it is important to stand behind that statement, what follows are the details of the Zhumell warranty, one of the best in the industry.

Your Zhumell has a 25-year* warranty. For the warranty to be valid, the Zhumell must be registered. This can be done quickly and easily by calling 800-922-2063.

To obtain warranty service the damaged** Zhumell must be returned to Zhumell along with $15 to cover shipping and handling.
When you return your Zhumell to us please send a letter that explains the problem. This is important. Sometimes the problem is obvious as when we open a box and the pieces fall out. However, sometimes Zhumell owners are particular (that is why we love you) and a flaw that you have noticed may be hard to find by our technician. A letter will speed up the warranty process and save a phone call. (Oh, yes, please include your phone number and an address!)

Since 25 years is a long time, we may have improved or changed our Zhumell products from the time you first obtained yours, therefore it is our option to repair or replace the Zhumells you sent us. Please note that the maximum limit of liability for losses or damage from any cause shall be the price paid for the Zhumell.

Quick Checklist: How to Send the Product to Zhumell for warranty service.
- Box your Zhumell securely
- Include a note explaining the reason the Zhumell needs repair
- Include your daytime phone number
- Include an address for returning your Zhumell to you
- Include a check or money order for $15, made out to Zhumell
- We recommend that you send your unit to us by way of UPS or FedEx (This provides a tracking number should your unit become lost or damaged.)

Thank you again for purchasing a Zhumell and please feel free to send us comments regarding our warranty or anything that strikes you as important about our company. We always want to hear from you! Contact us at 800-922-2063 or www.zhumell.com. Here is our address:

ZHUMELL
ATTN: Repair Department
200 6th Street
Proctor, MN 55810
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*This includes all binoculars. All other products carry at least a 3-year warranty.
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**Drifter Sister also stands behind the products sold on this website. If your Zhumell product is defective or damaged in any way, please let us know via e-mail at info@binocularandtelescopestore.com, then send it to Zhumell directly, following the steps above. Because we encourage and expect our customers to do a little research and ask as many questions as needed before purchasing just the right binocular or telescope for their needs, we experience very few returns. However, in the unlikely event you have purchased a product from this site and wish to return it even though it is not damaged, you may do so within 14 days of purchase for a complete refund minus a $15 handling fee. The following conditions apply:

- All returns require prior authorization and must be returned within 14 days of the date on your invoice. Please e-mail us at info@binocularandtelescopestore.com for a Return Merchandise Authorization number.
- You are responsible for the return shipping costs and for insuring the package(s). If you send anything to us without authorization, it will be refused and returned to you by your carrier. We require authorization in order to insure compliance with our return policy and so that we can provide you with return shipping instructions.
- All returned items must be in their original purchase condition including the original product packaging. Because the product is not damaged, we will restock it and sell it to another customer. Please be kind and keep this in mind as you package the item for return.